Privacy Policy

Who we are

Pyramid Bathrooms (“we”, “us”, or “our”) provides professional bathroom design and installation services throughout Kent and surrounding areas.
Our website address is: https://pyramidbathrooms.com.

You can contact us at:
pyramidbathroom@gmail.com
01474 879861 / 07473 621196

What personal data we collect

We may collect and store the following types of personal information when you use our website or contact us directly:

Your name, phone number, and email address.
Your property address or location details (for site visits or quotations).
Any information you provide through our contact form, email, or telephone.
Technical information such as IP address, browser type, and general website usage data (via cookies or analytics tools, if used).

How we use your information

We process your personal information only where it is necessary to:

Respond to your enquiries and provide quotations.
Arrange and carry out bathroom installations.
Communicate with you about your project or related services.
Maintain our business records, accounts, and customer service history.
Improve our website, services, and customer experience.

We do not sell, rent, or share your information with third parties for marketing purposes.

Who we share your data with

Your information may be shared with trusted third parties only where necessary, including:

Subcontractors or suppliers directly involved in your project.
Professional advisers such as accountants or insurers.
Website and IT service providers who support our online services.

All third parties are required to handle your data securely and use it only for legitimate business purposes.

How long we keep your information

We keep your personal information only as long as necessary:

Enquiry and quotation details – up to 12 months.
Customer and project records – up to 7 years (for legal and tax requirements).

After this period, information will be securely deleted or anonymised.

Your rights

Under the UK GDPR, you have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict how your data is used.
Withdraw consent (where applicable).

To exercise any of these rights, please contact us at pyramidbathroom@gmail.com.
If you are unhappy with how we handle your data, you may also complain to the Information Commissioner’s Office (ICO) via www.ico.org.uk.

Cookies and analytics

Our website may use cookies to ensure proper functionality and to collect anonymous visitor statistics through tools such as Google Analytics.
Cookies can be disabled or deleted in your browser settings if you prefer not to share this data.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact details

For any questions regarding this Privacy Policy or your personal data, please contact:

Pyramid Bathrooms
📧 pyramidbathroom@gmail.com
☎️ 01474 879861 / 07473 621196
🌐 https://pyramidbathrooms.com